Contact Information And Your Online Business

One of​ the​ biggest turnoffs is​ a​ website without contact information. Your customers must be able to​ reach you. There are many ways customers can contact you. you​ could display your phone number,​ your e-mail address,​ your mailing address,​ your instant messaging ID,​ your fax number,​ etc. of​ course,​ that doesn't mean that you​ have two lists every one of​ them. There are some very successful online businesses that do not list their phone numbers. Whatever form of​ contact you​ prefer is​ fine as​ long as​ it​ satisfies your customers.

You may have the​ type of​ business that demands phone contact,​ and it​ is​ unlikely to​ satisfy your customers to​ simply list your e-mail address as​ a​ form of​ contact. if​ your customers are technologically savvy people,​ they may prefer to​ contact you​ through e-mail. you​ may be in​ a​ business that caters to​ an​ older clientele,​ and you​ may not be able to​ get away with e-mail support. the​ form of​ contact options you​ list on​ your web site has to​ work for you​ customers. Frankly,​ the​ more options you​ give your customers to​ contact you​ to​ better.

Even if​ you​ have a​ home-based business it​ is​ important to​ list your address. it​ is​ understandable if​ you​ don't want to​ list your home address but there are other ways around that. you​ can get a​ PO box very inexpensively and you​ can make it​ look like the​ real address. All you​ need to​ do is​ list the​ physical address of​ the​ post office and use your P.O. Box number as​ a​ suite number. No one will know that the​ address actually is​ a​ PO box number. it​ is​ simply good form to​ have your address available on​ the​ web site.

Not only that you​ should have your contact information available online,​ it​ should be easy to​ find. if​ your listing your phone number on​ your website don't hide it. if​ you​ don't want people to​ call don't list your phone number. But if​ you​ do lists the​ number make sure it's easy to​ find. if​ you​ offer a​ toll-free number is​ best to​ list it​ on​ your home page.
Contact Information And Your Online Business Contact Information And Your Online Business Reviewed by Henda Yesti on July 19, 2018 Rating: 5

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